SHIPPING & DELIVERY

OUR SHIPPING POLICY

At HousePowerTools.shop, we strive to provide our customers with a seamless and reliable shipping experience. Here's what you can expect from our shipping policy:

Shipping Methods: We offer a variety of shipping methods to accommodate your needs, including standard ground shipping, expedited shipping, and express delivery options. You can select the shipping method that best suits your preferences and timeline during checkout.

Packaging: We take great care in packaging your orders to ensure that your items arrive safely and in pristine condition. Our packaging materials are sturdy and durable, providing an extra layer of protection during transit.

Shipping Costs: Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination address. You can view the shipping costs for your order at checkout before making a purchase.

Shipping Times: We aim to process and ship orders as quickly as possible. Once your order has been processed, you will receive a confirmation email with tracking information so you can monitor the progress of your shipment. Shipping times may vary depending on your location and the shipping method selected.

International Shipping: While we primarily serve customers in the United States, we also offer international shipping to select countries. International shipping costs and delivery times may vary depending on the destination and shipping method chosen.

Customer Support: If you have any questions or concerns about your shipment, our customer support team is here to help. You can contact us via email or phone, and we will do our best to assist you promptly.

We understand that reliable shipping is essential to your shopping experience, and we are committed to delivering your orders safely and efficiently. Thank you for choosing HousePowerTools.shop for your electric tool needs.

OUR RETURN & EXCHANGE POLICY

We want you to be completely satisfied with your purchase from HousePowerTools.shop. If for any reason you are not satisfied with your order, please contact us within 30 days of receiving your items to initiate a return or exchange.

To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as when you received it. Once we receive your returned item, we will inspect it and process your refund or exchange accordingly.

Please note that return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part or a defective product.

If you have any questions or concerns about our return and refund policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure that you have a positive shopping experience with us.